Our Services
It’s not about selling analytic instruments.
We strive to provide the best services we can to support you when it comes to finding the best solution that fits your needs.
Consultancy
We offer our consulting services before and after sales; product installation and training, laboratory procedures, method implementation and preparation of samples.
On site scenario analysis
Our technical team carries out inspections and visits to our customers for the supply of process equipment or water treatment plants.
Instruments services
We grant evaluation of used instrumentation, instruments calibration, scheduled periodic maintenance and reparation of Hanna’s Instrumentation.
Before and after sales
Our expert team is close to the customer when selecting the product. Multiple aspects are assessed with the customer, such as the type of sample to be analyzed, the application and the price range of the product. We strive to give to the customer multiple options and all the information that will help them decide.
Our task is helping the customer to make a good decision!
So do not hesitate to contact us: we will be glad to choose the best Hanna Instruments products for you.
Our consulting activities continue as soon as the customer receives the goods. Very often telephone suggestions can help customers understand the use of the products better or how to perform periodic maintenance; thus favoring the correct use of the product and preventing damage to the equipment.
Product installation and training
We offer our customers an online or on-site installation service.
We have found that the installation carried out by our technicians is fast and improves the performance of the instruments because it is carried out by trained personnel.
Furthermore, it is an excellent opportunity for the customer to interact with us and fully understand, as well as optimize the use of our products.
Other than installation, we perform dedicated technical training. Ask our technical staff for a quotation for installation and training.
Consultancy on analytical chemistry
On-demand, we support our customers in assessing and improving laboratory procedures and methods of analysis to reduce time and reagent use.
We help with the optimization of sample preparation and with the set up of lab instrumentation.
A team of experts is always ready for you
Our technical team carries out inspections and visits to customers for the supply of process equipment or water treatment plants.
The preliminary evaluation phase of the existing infrastructures, analysis of the water and the detection of the variables for correct dimensioning of the plant is the starting and fundamental point for the supply of instrumentation and processing plants.
In particular, we carry out an inspection for:
- Agriculture – Fertirigation system
- Hotel and Spa – swimming pool and water treatment
- Drinking water system
To keep your istrumentation healthy
Correct maintenance and the use of proper storage techniques guarantee a prolonged life of the laboratory instrumentation and, even more, of process instruments and water treatment plants. Despite all these precautions, the useless and difficult/rough environment in which our instruments operate could require the intervention of a specialist to restore their perfect functionality.
We guarantee our customers technical service during the warranty period of our products and, in the same way, even after the warranty expires.
We offer our customers the following services:
- Evaluation of the used instrumentation
- Instrument calibration (annual factory calibration, periodical calibration )
- Scheduled periodic maintenance
- Repair of instrumentation
Hanna Instruments Africa
Hanna Instruments is a global leader in the development of analytical instrumentation, renowned for providing innovative and user-friendly solutions for water quality measurement and control.
Our dedicated team in Africa offers a wide range of services catering to various industries such as agriculture, food and beverage, and laboratory research, delivering exceptional customer support, including consultancy, calibration, and maintenance services.
Full Catalog
Check out our latest product catalog
This website contains only a selection of our most requested products.
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You can consult the complete catalog by browsing the hard copy version.
For further inquiries or to place an order, please contact us.